May, 24th 2021 | 2 min read

There’s a lot going on here at MoneyNetint, and that’s exactly the way it should be. You want your money transferred quickly, affordably and with the minimum of fuss, and you don’t want us to spam you every time we make a minor upgrade to our services.

But this is different. Because we’re finally able to tell you about something we’ve been working on for a long time; something that’s important not just to us and to you but, we believe, to the entire industry.

This is the launch of MoneyNetint’s new Conduct Code. We’ve been working on this for some time now, but our focus during the pandemic had to be on our customers, ensuring we could help them keep the wheels of international commerce turning during these challenging times. Now with the vaccine rollout heralding an end to lockdown and the beginnings of recovery, we feel it’s the perfect time to let you know how we’re working to make international payments not only easier and cheaper but even more secure and compliant.

First, a bit of context. MoneyNetint is part of a new wave of financial services providers which are smashing the glass ceiling of international payments. That’s great news for our customers, of course, but it also takes us into uncharted territory. Every time we set up a new payment channel between two jurisdictions, we work closely with regulators in both countries to ensure that we are fully compliant with both the letter and the spirit of the law. That’s a lot of work, obviously, but we wouldn’t want to do it any other way.

That’s why we created the MoneyNetint Conduct Code. This is our contribution to ensuring our industry operates at the cutting edge of security and compliance. It’s not set in stone: it’s very much the first draft of what we intend to be a living document that changes and updates to meet new threats and new regulatory criteria.

The Conduct Code is for us, and for you, but it’s for our industry as well. And to that end, we invite regulators (and our competitors) to join a worldwide conversation about how together we can make life more secure for our customers and more difficult for fraudsters. That’s why we constantly invite regulators - including the Financial Conduct Authority - to review our internal processes, policies and procedures, providing our customers with the peace of mind they need to deal with businesses online all around the world.

We expect this review process to take around four to five months, and we’ll keep all our customers - present and future - fully updated on the progress. But in the meantime, you won’t notice anything different. All MoneyNetint’s services will be available throughout, just as they always have been. Our teams will be reviewing some customers’ accounts and data, and we may contact a few of you to clarify some information to make sure everything is correct and fully up to date.

The financial world never stands still, and neither do criminals. By taking a proactive stance on best practice, we are ensuring that everybody benefits from greater security and enhanced protection against fraud. And while we’re committed to full transparency with you, our customers, there’s nothing you need to do - except knowing that we’re always working in the background to make it easier and safer to do business, anywhere in the world.

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